CRM 2015 Released!

Well, I guess yesterday’s release of CRM 2015 (see Bob Stutz’ blog post) was just the energy boost I needed to pick up blogging again. CRM 2015 makes great strides in marketing, sales and customer service – and from a platform perspective the following key features will greatly improve the user and developer experience:

  • User-definable Hierarchies with graphical visualisation
  • Calculated Fields (Simple formulas, lookups and roll-up calculations)
  • Business Process Flows with conditional branching
  • New JavaScript API for engaging with a Business Process Flow from a Form
  • And, not just for fun, voice integration with Cortana on Windows Phone

As of 1 December 2014, Microsoft Dynamics CRM Online is available in 130 markets and 44 languages. Using #CRM2015 with Office 365 integration, and the ever-so sexy PowerBI offers the best CRM Experience yet.

More details and explorations to follow, stay with me…

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